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Handle your SPAM/ARF Complaints

Unsubscribe Date

How do I export a list of people based on their unsubscribe date?

I know how to export anyone who has unsubscribed, but if I want to run it across all list of people who unsubscribed today, how do I do that?

Also, if someone clicks the unsubscribe link yesterday and today, which date will show in the system?

THanks
Read more : Unsubscribe Date | Views : 47626 | Replies : 4


fbl processor NOT working on fbl's sent from smtp.com

i'm using Interspire Email Marketer along with smtp.com and have smtp.com configured to forward the fbl's to a specific email address.
when i configure the fbl addon process the fbl's in that mail box it will scan all the messages and then say 0 processed.

is there a reason why this fbl addon wont process fbl's that are forwarded from smtp.com?

this also doesn't make sense to me because i have tried the 'normal' method along with ...
Read more : fbl processor NOT working on fbl's sent from smtp.com | Views : 20802 | Replies : 1


Enable Disable automatic Suppression List

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With our new FBL processor version is possible add the complaints directly to your Global Suppression List.

open: addons/fbl/config/config.php
edit:

Code: Select all
<?php
define("FBL_DOMAINS","all");
define("FBL_DELETE_UNKNOWN",true);
define("FBL_READ_TIMEOUT",10);
define("FBL_ADD_TO_SUPPRESSION",false);
define("FBL_HEADER_RCPT_ID","X-Mailer-RecptId");
define("FBL_HEADER_LIST_ID","X-Mailer-LID");
define("FBL_HEADER_STAT_ID","X-Mailer-SID");
define("FBL_DISPLAY_NONPROCESSED_MAIL",false);
define("FBL_PROCESS_MAIL",2000);  //The addon will process 2000 mails per connection

/**
Feeback Loops Processor Loggin
*/

define("FBL_LOG_FILE",true);
define("FBL_LOG_FILE",ADDON_GLOBAL_BACKUP_DIRECTORY."/fbl-log.txt"); # Normally: /path/to/Interspire Email Marketer/

?>


define("FBL_ADD_TO_SUPPRESSION",false); <-- set to true

Thats all, cheers.

connection closed.
Read more : Enable Disable automatic Suppression List | Views : 15952 | Replies : 0


Addon Usage

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This is a quick reminder about the Feedback Loops Addon usage:

  1. Upload the Addon
  2. Install the Addon
  3. Register your IP's in major ISP's or request the IPs registration
  4. Add your Abuse Mailbox in the Feedback Loop Addon: Contact Lists > Feedback Loops
  5. Set the FBL Cron Jobs

Thats all.

connection closed.
Read more : Addon Usage | Views : 27417 | Replies : 0


Cron Jobs for Feedback Loops

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The next CRON jobs is mandatory to process the Feedback Loops.

If you are using WHM/Cpanel
Code: Select all
0 * * * * /usr/local/bin/php /path/to/interspire/admin/addons/fbl/api/process.php 100000


If you are using common Linux Server
Code: Select all
0 * * * * /usr/bin/php /path/to/interspire/admin/addons/fbl/api/process.php 100000



Both CRON jobs means: The task will be executed each 1 hour.

connection closed.
Read more : Cron Jobs for Feedback Loops | Views : 19321 | Replies : 1


FBL Configuration

Hello,

I have a question about the FBL configuration.
When adding a FBL mail; What is the difference between: Feedback Loop Type - Normal, Email and Unsubscribe Link ???

thanks
Read more : FBL Configuration | Views : 19135 | Replies : 1


Feedback Loops

Hi,

I have installed Feedback Loops addon on my Interspire Email Marketer installation successfully.

I can see Feedback Loops under Contacts Dropdown menu of Interspire Email Marketer

When I click on Feedback Loops then it takes me to new page with a Link "Add FBL Mail"

Clicking on Add FBL Mail takes me to following

* FBL Name:
* FBL Email Server Name:
* FBL Email User Name:
* FBL Email Password:
* FBL Email Server Port: 143
Feedback ...
Read more : Feedback Loops | Views : 21376 | Replies : 2


ISP's supported by FBL Processor

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* AOL http://www.postmaster.aol.com/Postmaster.FeedbackLoop.html
* Bluetie/Excite http://feedback.bluetie.com/
* Comcast http://feedback.comcast.net/
* Cox http://fbl.cox.net/
* Earthlink (email only): fblrequest at abuse.earthlink.net
* Fastmail http://fbl.fastmail.fm/
* Hotmail https://support.msn.com/eform.aspx?productKey=edfsjmrpp&page=support_home_options_form_byemail&ct=eformts&scrx=1
* OpenSRS/Tucows http://fbl.hostedemail.com/
* Outblaze (mail.com): email ONLY: postmaster at outblaze.com
* Rackspace (formerly Mailtrust) http://fbl.apps.rackspace.com/
* RoadRunner/Time Warner Cable http://feedback.postmaster.rr.com/
* Synacor http://fbl.synacor.com/
* Terra http://fbl.mail.terra.com.br/
* USA.NET http://fbl.usa.net/
* United Online/Juno/Netzero http://www.unitedonline.net/postmaster/whitelisted.html
* Yahoo! http://feedbackloop.yahoo.net/ (requires DomainKeys or DKIM)
* Zoho.com http://fbl.zoho.com/
* Manual ARF Complaint ...
Read more : ISP's supported by FBL Processor | Views : 12686 | Replies : 0


 

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