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Multiple 'Campaign has started sending' emails...

PostPosted: Fri Apr 29, 2016 6:57 pm
by myshop
Hi

When our users send a campaign, Interspire Email Marketer sends them a courtesy email to let them know their email has started sending - HOWEVER, this now gets sent multiple times (once for each thread).

I believe the same happens after the campaign has completed sending - the courtesy email to advise that its complete also gets sent as many times as there are threads.

Can this be fixed? It frightens clients as they belive it may also be sending emails multiple times to their contacts.

Re: Multiple 'Campaign has started sending' emails...

PostPosted: Sat May 07, 2016 12:51 am
by mmm
disable the email alert completely, as clients with login can see in the web gui the status of their campaign anyway